Last Updated: June 25, 2025
This Privacy Policy describes how ReList Real Estate ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website www.ReListRealEstate.com, use our services, or interact with us, including through text message (SMS) communications.
By accessing or using our website, services, or opting in to receive SMS messages from us, you consent to the collection, use, and processing of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect various types of information, including personal data, from and about users of our website and services:
- Information You Provide to Us:
- Contact Information: Name, email address, phone number, mailing address.
- Property Information: Details about your property, including address, property type, features, and any information you provide regarding its status (e.g., expired listing).
- Communication Content: Information you provide when you communicate with us, such as through website forms, emails, phone calls, or SMS messages (e.g., your inquiries, feedback, and responses to our texts).
- Account Information: If you create an account with us, we collect your username, password, and any preferences you set.
- Information We Collect Automatically:
- Usage Data: Information about your interactions with our website, such as pages visited, time spent on pages, links clicked, and search queries.
- Device Information: IP address, browser type, operating system, mobile network information, and unique device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about your Browse activities to enhance your experience, analyze trends, and for marketing purposes.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and personalize our real estate services, including responding to your inquiries, providing property valuations, and sharing relevant listings.
- To communicate with you, including sending updates about your property, market insights, new listings, and promotional materials via email, phone, and text messages (SMS).
- To improve our website, services, and marketing efforts, including analyzing user trends and preferences.
- To operate, maintain, and secure our website and systems.
- To comply with legal obligations and enforce our policies, including those related to SMS marketing (e.g., TCPA).
- For internal record keeping and administrative purposes.
3. How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: With third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., website hosting, CRM services, SMS communication platforms, marketing analysis, professional photography, staging services). These parties are bound by confidentiality obligations and are only permitted to use your information to perform the services we have contracted them for.
- Affiliates: With our affiliated companies or partners within the ReList Real Estate network for business purposes consistent with this Privacy Policy.
- Legal Compliance and Protection: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena), or to protect our rights, property, or safety, and the rights, property, or safety of our users or others.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. SMS Marketing and Your Choices
We use SMS (text message) marketing to provide you with valuable real estate information, updates, and service-related communications.
- Opt-In: We will only send you SMS marketing messages if you have provided us with your explicit "opt-in" consent. This consent is obtained through various methods, such as checking a box on our website form, replying to a confirmation text, or directly providing your phone number with consent to receive texts.
- Message Frequency: The frequency of messages may vary depending on your engagement and preferences.
- Opt-Out: You can opt out of receiving SMS marketing messages from us at any time by replying STOP to any message you receive. You will receive a final confirmation message that you have been unsubscribed, and no further marketing messages will be sent to that number.
- Help: For assistance or information, you can reply HELP to any message.
- Message and Data Rates: Standard message and data rates may apply from your mobile carrier for text messages sent and received.
5. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Rights
Depending on your location and applicable laws (e.g., CCPA, GDPR), you may have certain rights regarding your personal data, including:
- The right to access, update, or delete the information we have on you.
- The right to restrict or object to certain processing activities.
- The right to data portability.
- The right to withdraw consent (for processing based on consent).
- The right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the information below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
ReList Real Estate Email: Info@ReListRealEstate.com Website: www.ReListRealEstate.com